Contact Popejoy

House Policies

House Policies

Information for your visit to Popejoy Hall

Comfortable for everyone

Live at Popejoy HallPlease help us make the experience at Popejoy Hall comfortable for everyone by being courteous and following a few simple guidelines.

 

 

Children

We require you to purchase a ticket for every member of your party, regardless of age; we do not issue lap passes for our events. In consideration of others, please be sure the event is suitable for and of interest to your child. Strollers are not allowed in the theater. Fire code prohibits standing in the back.

Late Seating

Popejoy Hall Sign

If you arrive late, you might not be seated until intermission. Each company performing in our hall sets its own late seating policy, which applies to those arriving late and those who step out of the hall during a performance. To avoid problems with a late seating policy, arrive early so you can attend to your comfort needs and be in your seat before curtain time. If a company allows patrons to enter or re-enter during a performance, patrons might be seated at the back of the hall or in the balcony to disturb as few patrons as possible. If you have questions about the late seating policy, ask an usher or house manager.

Recording Devices

Patrons with cell phone 200x200We do not allow any cameras or recording devices in the hall during a performance. Recording any performance without the express permission of the performers, the production and/or the management of Popejoy Hall is a violation of the law.

 

 

 

Electronics

As a courtesy to performers and other in the audience, please turn off all electronic devices of any kind.

Food and Drink

We do not allow food, chewing gum or drink in Popejoy Hall, including closed or sealed containers or bottles of water.

Seating for the Disabled

Seating for people with disabilities is only available in the orchestra section. All price ranges are available for purchase. Transitional seating is also available. Inquire at the ticket office for availability.

Deaf and Hard of Hearing

Signers will be provided for Broadway productions at each Saturday matinee performance as necessary. To subscribe, choose Series 3 and request deaf and hard of hearing seating in the special accommodations box on the order form.

Due to requirements for scheduling interpreters, requests for show signers must be made 30 days prior to the performance. Single ticket and non-Broadway Ovation requests are handled on a show-by-show basis; call 277-3824 or e-mail customerservice@popejoypresents.com for more information. (E-mails are answered Monday through Friday, 8:30am to 5pm, except holidays.)

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